We deliver to the UK only.
For delivery charges to Scotland, Ireland and Offshore Islands please phone our customer services team on 0114-273-7404 for a delivery price.
Most orders received are processed and despatched within 48 hours subject to availability. Deliveries should be received within 3-5 working days.
Our Delivery charges are based on weight. As you add items, your shopping cart will display the total weight and our charges are as follows:
All prices are plus Vat.
We accept payment by Visa, Visa Debit, MasterCard, and Electron. Our credit cards are processed by Nat West Streamline and security is provided by Sage Pay, one of the UK's largest online payment providers.
Most goods are available from stock; however there may be occasions when items become out of stock at short notice. Under such circumstances we will contact you to make specific arrangements. Contact is made via email so please ensure you provide your correct address when ordering.
Deliveries must be signed for and cannot just be left at a property under any circumstances. Should a courier try to deliver and there is nobody to sign he will leave his contact card. A further delivery may be attempted before the product is returned back to us.
Please note: If goods are returned to us as undelivered and you require the goods posting out again, we are happy to do so but a second delivery charge may be made.
Under the UK Distance Selling Regulations 2000 you have the right to change your mind and return unwanted goods to us within seven days. You will receive a refund to the value of the price paid for the goods. Goods must be in their original packaging and unused. If unwanted goods are to be returned we strongly recommend you obtain a free certificate of postage from the post office as you are responsible for your parcel until it has been received by us. Delivery costs will not be refunded.
Faulty goods can be returned for exchange or repair at the manufacturer's discretion within 12 months from date of purchase. We cannot accept an item returned as faulty if care instructions have not been followed and the damage caused to the product is clearly due to wear and tear or misuse. All items returned must be in original condition. Please note you must attach proof of purchase with your goods. If faulty goods are to be returned we strongly recommend you obtain a free certificate of postage from the post office as you are responsible for your parcel until it has been received by us. Delivery costs for goods found to be faulty will be refunded.
Before returning any goods please obtain a returns authorisation number via an e-mail to us or contact our sales team during working hours on 0114-273-7404. This is for your own protection and ensures goods are tracked back into our warehouse and identified to your purchase.